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Shipping & Returns

This summary highlights key points from AA Wellness Supply's terms and conditions, focusing on acupuncture needles, shipping, and returns.

Acupuncture Needles:

  • License Required: Purchase of acupuncture needles requires a practitioner license determined by your state.
  • Non-refundable: Acupuncture needles cannot be returned for a refund after 20 days.

Shipping:

  • Free Shipping: Applies to orders of $250 or more within the contiguous United States (excluding Alaska and Hawaii).
  • Weight Restrictions: Free shipping excludes single items weighing over 4 lbs (e.g., most clinical supplies).
  • Shipping Methods: Ground, Priority Mail, Next Day, 2nd Day, and 3 Day Select available. Customer is responsible for additional shipping costs if needed.
  • Delivery Timeframes: Estimates provided, not guaranteed. AA Wellness Supply is not liable for delays or lost packages.

Returns:

  • Unused Items: Generally returnable within 20 days, but shipping and handling costs apply.
  • Restocking Fee: 15% for returns after 20 days (except acupuncture needles).
  • Prior Authorization Required: All returns need approval from AA Wellness Supply.

Additional Notes:

  • Prices are subject to change without notice.
  • Insurance is available for an additional fee (recommended for electronics).
  • Check returned unpaid fees apply.
  • Detailed information on concealed vs. visible damage for filing claims with the carrier.

It's important to carefully review AA Wellness Supply's full terms and conditions for complete details.